Cancellation and Return Policy
1.1. The BUYER may reject the product within 14 (fourteen) days from the date of delivery of the product to him/her or to the person/organization at the address he/she has indicated, without assuming any legal or penal liability and without giving any reason, provided that he/she notifies the SELLER. In contracts, this period starts from the date the contract is signed. Expenses arising from the use of the right of cancellation belong to the SELLER. By accepting this contract, the BUYER accepts in advance that he/she has been informed about the right of cancellation.
1.2. In order to exercise the right of cancellation, written notice must be given to the SELLER by registered mail, fax or e-mail within 14 (fourteen) days. In case of exercising this right,
A)3. If the BUYER is a corporate company, the invoice for the product delivered to the person or the BUYER must be sent together with the return invoice issued by the company. Returns of orders whose invoices are issued in the name of companies cannot be completed unless a RETURN INVOICE is issued.)
B) Return form,
C) The products to be returned must be delivered complete and undamaged, including the box and packaging, if any, and standard accessories.
D) The SELLER is obliged to return the total price and the documents that burden the BUYER with debt to the BUYER within 10 days at the latest from the date of receipt of the cancellation notice and to take back the goods within 30 days.
E) If the value of the goods decreases due to a reason caused by the BUYER's fault or if return becomes impossible, the BUYER is obliged to compensate the SELLER for the damage in proportion to his/her fault. However, the BUYER is not responsible for changes and deteriorations that occur due to improper use of the goods or product within the cancellation right period.
